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Generating More Clients

From the Internet and Referrals

Gain valuable insights into what works well and how to make your service offering more appealing in the digital age.

Webinar Preview

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Section 9

Video length 13:26

Website vs Social Media vs Newsletter

Liz Grant from What Your Customers Want takes us through the important elements you need to consider to have a successful website and social media presence.

Section 10

Video length 04:32


  • Set and exceed expectations
  • Understand what else the client is dealing with
  • Ask for referrals, online reviews

Section 11

Video length 00:55

Digital Welcome Pack from smaver

Help your clients settle into their new neighbourhood sooner with a Digital Welcome Pack 


Today more than ever, your potential customers have more avenues and channels to source information about service delivery, work processes, marketing and a suitable service provider than ever before.

There’s no doubt that the business and retail world is changing rapidly, and it’s up to each business to stay on top of current marketing trends or get left behind. Brands must find new ways to market, sell, and adapt to the present times. Traditional forms of marketing don’t work as well as they used to, and those leveraging digital marketing may be missing out on critical strategies that can increase performance and results.

Learning Outcomes

  • Learn how potential customers look for conveyancing and legal advice
  • Discover how your brand can impact a client’s decision to buy
  • Understand the minimum requirements for an effective website
  • Understand how (and which) digital marketing channels work
  • Learn how to get positive reviews and referrals from past clients
Liz Grant

Liz Grant

Creative Director

Kosta Iatrou


Bill Lang

Bill Lang (Host)

Executive Director

Small Business Australia