Browse Practice Owner Resources

Guides and videos on everything you need to know about moving and setting up in the property.

Online moving checklist that your client can save and use to cover off all the things that must be done.

Save your client time and money in finding the right service providers, from removalists to electricity providers.

Now that settlelment has happened, help your clients settle in to their new neighbourhood with a Welcome Pack.

Help clients update their address and contact details with the government and major companies they use like insurance and financial services providers.

Looking at what people do when they make a purchase reveals some common steps in the buying process. Understanding these steps, and the process the customer goes through at each, will help you market your product more effectively.

There has been a fundamental change in the expectations and demands of customers during the pandemic. This webinar will share the latest research on these issues conducted with both consumers and business customers.

There are many aspects to consider when creating an effective sales team. Knowing where to start will create a solid foundation to build your sales team up from.

If you are someone who needs to sell themselves as part of their product or service offering, personal branding will be key to your success. Personal branding is about communicating what differentiates you from others who might do the same as you, whether it what you do, the way you do it, or the reasons why you do it.

A good marketing strategy enables a business to concentrate its limited resources on attracting customers effectively. It is a crucial part of ensuring the success of your business.

Having a marketing mindset is useful in many business and career situations. Regardless of whether you are a big company trying to increase market share, a new small business looking to attract customers, or an individual working towards a new job or promotion, leveraging marketing theory to stand out from the crowd is an invaluable skill.

Increase employee buy-in – Increasing the involvement of your employees in your business increases their commitment to it.

One of the most powerful tools you have for increasing your sales is word of mouth and customer referrals. Customers talking to other customers can either be your biggest liability or your biggest asset, and that is why it is so important to control it.

How do you make sales? The inbound sales process is a great way to engage with your potential customer and provide information and support that suits the customer’s needs.

This tool includes two templates – an individual enquiry sheet and a weekly summary. Use these forms to track the number of enquiries your business receives and determine how many of these convert to customers.

Learn about the 3 core levers that you can pull to improve the profitability and stability of yoru conveyancing or property legal services business.

Save time and money finding offers on products and services for your business, which include IT hardware and software, finance and insurance, advertising and marketing, accounting and taxation and HR services. Value of savings Is over $5,000.

Assessment of your Conveyancing Business and specific strategies to increase its profit through practical actions over the next 12 months.

Webinar delivered by CyberCX

Cyber123 for SMEs is a practical program designed by CyberCX to help small and medium enterprises develop a plan for cyber security in their organisation. From sole traders through to organisations with hundreds of employees, this program is an accessible way to get better at cyber security.

Webinar delivered by Microsoft

This webinar aims to educate both small business owners and their staff on the essential digital security requirements for their business.

Cash flow is the lifeblood of any business and the number one issue affecting small to medium businesses across Australia. Is there a solution out there? Learn about Marmalade, the new way to solve cash flow strain for SMBs. This webinar will look at a world-first invoice payments platform that empowers SMBs to take complete control of their cash flow.

In September 2021, over 50% of small business owners and professional services providers reported that they had 2 major challenges over the next 6 months. Firstly, getting past customers to return and secondly, improving the level and predictability of cash flow going forward.

In this webinar, you will hear from a panel of small business recruitment experts about government incentives and from HR and training experts on the latest strategies being used to find new employees.

Being aware of the steps involved in recruitment will mean that you and your team will be better prepared, and be able to move through each step efficiently.

In this video, Bill explains the different elements to consider in order to hire a ‘good fit employee’.

Finding, training and keeping the right people are important considerations for every business. Even if your business is booming, staff might still be looking elsewhere for other work opportunities.

Neurons and the stages of learning – We’ve all got a brain, but do we have any idea how it works? Learning a new skill requires our brains to do some incredible things, and understanding these processes helps us to learn in a more effective way.

Hiring someone to help run your business is a big step, and you need to make sure it’s the right thing for you.